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Privacy Policy

Privacy Policy

LAST UPDATED: February 2, 2020

JackedPack ("Company") is committed to respecting and protecting your privacy. Seriously, we guard it even more hardcore than we guard our protein powder. And you know how we feel about our protein powder! This Privacy Policy outlines how, when, and why we gather information about our customers and what we do with it. You agree that your use of the website jackedpack.com and any related mobile applications ("Website") signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Website. This Privacy Policy does not apply to other third-party websites, including websites to which we link. Company is not responsible for the content or practices of any third parties.

1.              Who controls your information?

Any information or other data provided to or gathered by Company is controlled by:

JackedPack

568 1st Avenue, Suite 600

Seattle, WA 98104

help@jackedpack.com

800-756-7662

2.              What types of information do we collect?

Company collects the following categories of information about Website users:

·       Information You Provide to Us. We collect information from you when you voluntarily provide it to us over the Website, including as part of registering a user account or ordering goods from Company. Such information may include your name, email address, telephone number(s), address, gender, age range, and flavor preferences.

·       Content You Make Public. Company may collect information from you that you voluntarily upload to the Website for public display ("Public Information"), such as when you post a product review. Once you submit Public Information, neither you nor Company are able to control how it may be copied, shared, or used by third parties. You should carefully consider what personal information you choose to post publicly.

·       Transaction and Payment Information. We may gather additional information from you when you order a product through the Website or contact customer service regarding a prior transaction. Such information may include yourbank account number, credit card number, debit card number, or any other financial information, information regarding the products you purchased, and your subscription or membership plan, if any. When you click on product links or place items in your shopping cart, we may collect or create records regarding your shopping preferences or other purchasing or consuming history.

·       Device/Internet Connection Information. When you use the Website, we automatically gather information made available by your web browser, internet service provider, and device, depending on your settings. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, and your log in attempts.

·       Internet Activity Information. We may also collect information about your browsing history, search history, and information regarding your interaction with a particular website, application, or advertisement, including the Website. We may collect information regarding the websites, application, or advertisement you visited immediately before and after your use of the Website.

·       Geolocation Information." We may collect information about where you are located, both generally and at the time you access the Website. For example, we may collect your mailing address or ascertain your approximate location from your IP address.

·       "Other Information." From time to time, we may collect other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance through our customer service department, or when you voluntarily subscribe to promotions, reminders, or newsletters. 

3.              How and when do we collect information about you?

Company gathers information about you through the following sources and means:

·       When you enter or upload information to the Website. Company collects information you provide to us, content you make public, transaction and payment information, and geolocation information when you enter such information on a form on the Website (including during registration), purchase products, sign up for promotional material, enter contests, upload content, post in a forum, and otherwise interact with the Website.

·       When you communicate with us. Company may also collect information you provide to us, content you make public, transaction and payment information, and geolocation information from you outside of the Website, such as when you contact our customer service department, email us (including any response to an email communication from Company), or communicate with Company via social media, such as by posting on a page hosted by Company or tagging Company in your own post.

·       Through Cookies, tracking tools, and other automated technologies. Company may use Cookies and web beacon technology to gather device and internet connection information, internet activity information, and geolocation information. "Cookies" are files that are placed on your computer or other device by websites you visit. The primary purpose of a Cookie is to identify you as a unique user of the Website. Company uses Cookies, some of which are placed by Third Parties, to customize your Internet experience, keep you logged into websites, remember your search terms, and advertise products or services to you. Company may also collect the following types of information from Third Parties: transaction and payment information (such as when you have your payment information saved in your web browser); device/internet connection information; internet activity information; and geolocation information. Like many websites, Company uses Google services and Cookies to improve the Website and advertise to users like you.  As such, when you use the Website, your personal information may be shared with Google, and shared by Google with Company. You can learn more about how Google uses Cookies, and how to manage your Cookie preferences in your Internet browser and revoke your consent to Personalized Ads, by visiting the "Google Cookie Policy . Company may also use the Facebook Cookie to deliver Personalized Ads to you, as that term is described below. You can learn more about how Facebook gathers and uses personal information via Cookies, including how to set your Cookie preferences within Facebook, by visiting the "Facebook Cookie Policy . Company may also use the GoDaddy Cookie. You can learn more about how GoDaddy gathers and uses personal information via Cookies by visiting the "GoDaddy Cookie Policy . You can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox), but may not be able to access parts of the Website. For more information about Cookies, see "https://www.allaboutcookies.org/ . Here is information about the types of Cookies:

 

Type of Cookie

Purpose of Cookie

Necessary

Necessary Cookies are essential in order for the Website to display and perform properly. Necessary Cookies are used to identify you, prevent security risks, and to allow you to perform account-related functions.

Preferences

Preferences Cookies are used to store preferences set by you and each user for their account, such as your language preferences. Preferences Cookies improve your experience using the Website.

Analytics and Performance

Analytics and Performance Cookies collect information on how you and other users interact with the Website. Often, this information is aggregated and is used to improve the Website.

Advertising

"We may also use Cookies and web beacons, including those placed by Third Parties such as Google and Facebook, to deliver Personalized Ads that may be of interest to you. We may also use a web beacon in email messages sent to track your response. Cookies and web beacons also help us and our Third-Party advertising partners ensure you do not see the same advertisements over and over and to identify block unwanted ads.

 

4.              How do we use your information?

Company may use the information we’ve gathered from you or your device, including through Cookies and Third Parties, for the following purposes:

·       Business Purposes

Business Purpose

Types of Information

For Security. Company may use the information we collect to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and prosecute those responsible for that activity.

 

Information you provide to us; Transaction and Payment Information; Device/Internet Connection Information; Internet Activity Information; Geolocation Information

To Fulfill Your Orders. We use the information we collect from you to process your payments, fulfill your orders, and ship your purchases.

 

Information you provide to us; Transaction and Payment Information; Device/Internet Connection Information; Geolocation Information

To Improve our Products and Services. Company uses the information we collect from you and other users to improve our product offerings and services. For example, we may consider analytics, demographics, and user feedback collected via the Website in determining whether there is sufficient demand for a new product or subscription plan.

Information you provide to us; Content you make public; Transaction and Payment Information; Device/Internet Connection Information; Internet Activity Information; Geolocation Information

To Improve the Website.

Information you provide to us; Content you make public; Transaction and Payment Information; Device/Internet Connection Information; Internet Activity Information; Geolocation Information

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